RDI Technologies

Frequently Asked Questions (FAQ) 18

• What is the difference between Standard Mode and Accumulate Mode for drawing ROIs and how to I switch between them?
• How many lines of resolution will I get from my recording?
• What are some advantages to creating "paper" reports?
• How can I add displacement/velocity measurements in an MP4?
• When I apply a filter, does it apply to the entire image?

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Getting Started 10

• What is the Gain slider for and how do I use it?
• There is no picture on the computer screen with the camera connected and the Acquisition Software open. What could be wrong?
• What is the Brightness slider for and how do I use it?
• My camera (hardware) isn't recognized or I get strange behavior in the software the first time the program runs. What could be wrong?
• What is the Aperture ring and how do I use it?

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CableView 1

• How do I update my RDI Technologies™ CableView software?

Getting Started 18

• Do you have information to help me schedule my own shipping of my Iris M™ system? (Information for freight forwarders)
• How many computers may I install the RDI Technologies™ Iris M™ software on?
• Where can I find the details of my software licenses?
• RDI Technologies™ Acquisition Software vs. RDI Motion Amplification® Software vs. RDI Motion Explorer Software vs. RDI Motion Studio Software vs. Motion Monitor Software
• What are the minimum computer requirements for installation of the Stand Alone Analysis Software?

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New in Version 3.0 1

• How many users will the software license support?

New in Version 2.5 3

• Can I make a measurement on a shaft or rotating component?
• Can a recording taken in a previous version of software be used to make a Shaft Measurement?
• How can I reduce the size of an MP4 export? (Video Format and Quality)

New in Version 2.4 3

• Do you have information to help me schedule my own shipping of my Iris MX™ system? (Information for freight forwarders)
• Do I need to do anything special to use my Iris MX™ camera for the first time?
• My Iris MX™ download is slow or generates error messages. What can I do to fix this?

New In Version 2.3 0

New In Version 2.2 0

New In Version 2.1 0

New In Version 2.0 9

• How can I reduce the size of an MP4 export? (Export length)
• My recording flashes bright and dim during analysis when I move the Motion Amplification® slider. What could be wrong?
• Can I export my data out of the Motion Amplification® software for additional analysis?
• What is the Fmax used during a video recording?
• How do I rename RDI Technologies™ Data Files in the Motion Amplification® software?

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New in Version 1.0 3

• How do I send Raw Video to a user who has RDI Technologies™ Motion Amplification® Software for Analysis?
• What is an ROI in Motion Amplification® lingo?
• How do I measure displacement (velocity) in a recording?

General 12

• How do I update my Iris M™ software?
• I get an error from the Acquisition or Motion Amplification® software that the "License is Expired." Is there anything I can do?
• My acquisition system (Surface Book computer) will not power on, is there anything I can do?
• Why does playback in the Motion Amplification® Software seem slow?
• Can I record video on another camera and use it for Motion Amplification®?

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