New in Version 2.4

Do I need to do anything special to use my Iris MX™ camera for the first time?
Possibly. If you purchased your Iris MX at the same time as the complete Iris M™ system, these steps were done before the system shipped. If you purchas...
Wed, 10 Jan, 2024 at 10:57 AM
Do you have information to help me schedule my own shipping of my Iris MX™ system? (Information for freight forwarders)
Pick up Address RDI Technologies 10024 Investment Drive Suite 150 Knoxville, Tennessee 37932 Phone: (865) 469-5821 contact: Mr. Jacob TESSENDORF jacob....
Thu, 6 Apr, 2023 at 4:18 PM
My Iris MX™ download is slow or generates error messages. What can I do to fix this?
Successful and efficient downloads from the MX camera require the full capacity of the network hardware on the acquisition computer.  It is strongly recomme...
Tue, 19 Mar, 2024 at 2:16 PM
What are the hardware warranties for my Iris MX™ System and how do I make a warranty claim?
The standard warranty period for all of the hardware in the initial purchase of an Iris MX is one year. Additional years of hardware warranty can be pur...
Mon, 11 Sep, 2023 at 4:14 PM