New in Version 2.4

Do you have information to help me schedule my own shipping of my Iris MX™ system? (Information for freight forwarders)
Pick up Address RDI Technologies 10024 Investment Drive Suite 150 Knoxville, Tennessee 37932 Phone: (865) 469-5821 contact: Mr. Dominick SURACE dom.sur...
Mon, 6 Apr, 2020 at 3:03 PM
Do I need to do anything special to use my Iris MX™ camera for the first time?
When you receive your Iris MX camera, there are a few settings that need to be confirmed on your computer. The first is that your license supports the Iris ...
Mon, 6 Apr, 2020 at 3:03 PM
My Iris MX™ download is slow or generates error messages. What can I do to fix this?
Successful and efficient downloads from the MX camera require the full capacity of the network hardware on the acquisition computer.  It is strongly recomme...
Mon, 6 Apr, 2020 at 3:03 PM
What are the hardware warranties for my Iris MX™ System and how do I make a warranty claim?
Please see the attached document for the RDI warranty statement and a list of warranty periods for the hardware in the Iris MX package. Please contact R...
Tue, 16 Jun, 2020 at 10:45 AM