New in Version 2.4

Do you have information to help me schedule my own shipping of my Iris MX™ system? (Information for freight forwarders)
Pick up Address RDI Technologies 10024 Investment Drive Suite 150 Knoxville, Tennessee 37932 Phone: (865) 469-5821 contact: Mr. Dominick SURACE dom.sur...
Wed, 6 Oct, 2021 at 10:11 AM
Do I need to do anything special to use my Iris MX™ camera for the first time?
Possibly. If you purchased your Iris MX at the same time as the complete Iris M™ system, these steps were done before the system shipped. If you purchas...
Thu, 18 Mar, 2021 at 11:14 AM
My Iris MX™ download is slow or generates error messages. What can I do to fix this?
Successful and efficient downloads from the MX camera require the full capacity of the network hardware on the acquisition computer.  It is strongly recomme...
Thu, 27 May, 2021 at 10:37 AM
What are the hardware warranties for my Iris MX™ System and how do I make a warranty claim?
Please see the attached document for the RDI warranty statement and a list of warranty periods for the hardware in the Iris MX package. Please contact R...
Tue, 16 Jun, 2020 at 10:45 AM