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Frequently Asked Questions (FAQ)
Do you have information to help me schedule my own shipping of my Iris M™ system? (Information for freight forwarders)
How many computers may I install the RDI Technologies™ Iris M™ software on?
Where can I find the details of my software licenses?
RDI Technologies™ Acquisition Software vs. RDI Motion Amplification® Software vs. RDI Motion Explorer Software vs. RDI Motion Studio Software vs. Motion Monitor Software
What are the minimum computer requirements for installation of the Stand Alone Analysis Software?
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New in Version 3.0
How many users will the software license support?
New in Version 2.5
Can I make a measurement on a shaft or rotating component?
Can a recording taken in a previous version of software be used to make a Shaft Measurement?
How can I reduce the size of an MP4 export? (Video Format and Quality)
New in Version 2.4
Do you have information to help me schedule my own shipping of my Iris MX™ system? (Information for freight forwarders)
Do I need to do anything special to use my Iris MX™ camera for the first time?
My Iris MX™ download is slow or generates error messages. What can I do to fix this?
New In Version 2.0
How can I reduce the size of an MP4 export? (Export length)
My recording flashes bright and dim during analysis when I move the Motion Amplification® slider. What could be wrong?
Can I export my data out of the Motion Amplification® software for additional analysis?
What is the Fmax used during a video recording?
How do I rename RDI Technologies™ Data Files in the Motion Amplification® software?
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New in Version 1.0
How do I send Raw Video to a user who has RDI Technologies™ Motion Amplification® Software for Analysis?
What is an ROI in Motion Amplification® lingo?
How do I measure displacement (velocity) in a recording?
How do I update my Iris M™ software?
I get an error from the Acquisition or Motion Amplification® software that the "License is Expired." Is there anything I can do?
My acquisition system (Surface Book computer) will not power on, is there anything I can do?
Why does playback in the Motion Amplification® Software seem slow?
Can I record video on another camera and use it for Motion Amplification®?
See all 12 articles