• Pick up
    • Address
      • RDI Technologies
        10024 Investment Drive
        Suite 150
        Knoxville, Tennessee 37932
      • Phone: (865) 469-5821
      • contact: Mr. Dominick SURACE

    • Hours
      • Monday-Friday 8am- 5pm Eastern Time USA
    • There are NO regularly scheduled pickups for UPS, DHL, or FedEx at our facility. Pickups must be requested.
  • RDI Technologies Employer Identification Number (EIN) - 814 392 719

  • Shipping details

    Note - If you are purchasing the Iris MX and/or an High Intensity Light to add to an Iris M kit you already own, these details cover the shipping of the additional Iris MX components. If you are initially purchasing the Iris MX and Iris M together, please also refer to the following article for details on a second box which will contain the Iris M system. Do you have information to help me schedule my own shipping of my Iris M system? (information for freight forwarders)
    • Iris MX
      • Weight
        • 20 pounds/9 kilograms
      • Dimensions
        • 20 x 20 x 14 inches/51 x 51 x 36 centimeters
    • Iris MX with High Intensity Light Kit
      • Weight
        • 47 pounds/21 kilograms
      • Dimensions
        • 33 x 24 x 13 inches/84 x 61 x 33 centimeters 
  • Packaging
    • The Iris MX Camera is packaged in a Pelican case. That case and the Iris MX accessories are packed inside of an RDI branded storage bag. That storage bag is then over-packed in a cardboard box. No pallet of any type is used for shipping.
    • The Iris MX with High Intensity Light is packaged in a larger cardboard box with the High Intensity  Light also in a storage bag. No pallet of any type is used for shipping.
  • Contents:
    • Sample packing list attached below in document named "IrisMXInventoryList.dotx". A packing list containing specific serial numbers will be issued before shipping.
  • Battery Information
    • Contains Lithium Ion Batteries in compliance with Section II of PI966. UN3481.
    • See attachment named "FP12VATM_MSDS_.pdf" for details on the supplemental camera battery pack
  • Country of origin:
    • Manufacture and final assembly done in the United States of America
  • Harmonized Tariff Schedule (HTS)/ Harmonized System (HS)/ Schedule B code
    • 8525.80.90 (number format may change slightly -with or without decimals- but will remain under the category of Television cameras, digital cameras and video camera recorders: Other)
  • CE Declaration for the Iris MX Camera