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Frequently Asked Questions (FAQ)
How do I send Raw Video to a user who has RDI Motion Amplification Software for Analysis?
How do I extract Files from a Compressed (Zipped) Folder?
How do I rename RDI Data Files in the Motion Amplification software?
How can I reduce the size of an MP4 export?
Why does playback in the Motion Amplification Software seem slow?
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RDI Acquisition Software vs. RDI Motion Amplification Software vs. RDI Motion Explorer Software vs. RDI Motion Studio Software
What is the difference between a Region of Interest (ROI) and Zooming the View?
Using the RDI Acquisition and Motion Amplification Software on the Microsoft Surface Book as a Tablet
There is no picture on the computer screen with the camera connected and the Acquisition Software open. What could be wrong?
How is Iris M Software installation controlled?
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Do I need to do anything special to use my Iris MX camera for the first time?
Do you have information to help me schedule my own shipping of my Iris MX system? (Information for freight forwarders)
My Iris MX download is slow or generates error messages. What can I do to fix this?