• Pick up
  • Address
    • RDI Technologies
      10024 Investment Drive
      Suite 150
      Knoxville, Tennessee 37932
    • Phone: (865) 469-5821
    • contact: Mr. Jacob Tessendorf
      jacob.tessendorf@rditechnologies.com
      
      
  • Hours
    • Monday-Friday 8am- 5pm Eastern Time USA
  • Access
    • We have a large ground-level Garage Door, but no elevated loading dock. For shipments over 150 pounds, we recommend a lift gate.
    • Map to the location of our Shipping/Receiving area in the building: Century Park - RDI Shipping-Receiving Entrance.pdf

• There are NO regularly scheduled pickups for UPS, DHL, or FedEx at our facility. Pickups must be requested.

• RDI Technologies Employer Identification Number (EIN) - 814 392 719
  

  
  

• Shipment details (your shipment will be ONE of the following-please see the Commercial Invoice to decide which one you will be receiving):
  • Iris M Traveler System (contains "Iris M Traveler Packing List.pdf" items) 
    • Weight
      • 20 pounds/10 kilograms
    • Dimensions
      • 21 x 17 x 15 inches/54 x 44 x 39 centimeters
  • Iris M Traveler System Add-on (contains  "Iris M Traveler Add-on Packing List.pdf") 
    • Weight
      • 19 pounds/9 kilograms
    • Dimensions
      • 21 x 17 x 15 inches/54 x 61 x 39 centimeters
• Packaging
  • The kit is packaged in a portable carry bag. That bag is then overpacked in a double-walled cardboard box. No pallet of any type is used for shipping.
• Contents:
  • Sample packing list attached below in documents named "Iris M Packing List.pdf" and "Accessory Kit Packing List.pdf". A packing list containing specific serial numbers will be issued before shipping.
• Battery Information
  • Iris M Traveler System and Iris M Traveler Add-on (as listed in "Iris M Traveler System Packing List.pdf" and "Iris M Traveler Add-on System Packing List.pdf" attachment on this page)  
    • Contains Lithium Ion Batteries in compliance with Section II of PI966. UN3481.
    • Contains Lithium Ion Batteries in compliance with Section II of PI967. UN3481.
    • See attachment named "SMP_SDS_for Dell Model_7220_20220101.pdf" for a Safety Data Sheet and details on the Traveler Tablet, Dell Latitude 7220.
    • See attachment named "SDS 3x18650MH1 battery_3000mAh.PDF" for a Safety Data Sheet and details on the supplemental light and internal battery pack.
    • See attachment named "2020-01-30-LithiumIonBatteryDeclarationIrisMSystem.pdf" for a Section II exemption declaration form.
      
• Country of origin:
  • Final assembly done in the United States of America
• Harmonized Tariff Schedule (HTS)/ Harmonized System (HS)/ Schedule B code
  • 8471.30.0100 (number format may change slightly -with or without decimals- but will remain under the category of Portable Automatic Data Processing Machine) 
  • see attachment "2018-09-18IrisMHTSDescription.pdf"
• Export Administration Regulations (EAR) Export Control Classification Number (ECCN):
  • RDI Standard Computer Kit or RDI Rugged/Federal Computer Kit 
    • ECCN 5A992
      
  • All remaining components of kit (camera, lens, cases, etc.)
    • EAR99
  • NLR (No License Required) when shipped to countries and users not considered an embargoed country, not considered an end user of concern, or not in support of a prohibited end use.
• CE Declarations for the Acquisition System (Surface Book/Toughbook) and Camera
  • CE Declaration for RDI Standard Computer Kit
  • CE Declaration for RDI Rugged/Federal Computer Kit
  • CE Declaration for Iris M Camera